Why are some professionals successful and always have clients who refer them to friends, family and business associates. The answer is very simple because they go out of the nine dots and perform what they say they will accomplish and in the end their clients are extremely happy.
This is true in Real Estate or any other services where customer satisfaction is extremely important. In Real Estate you must always be professional and have a team of experts who can accomplish one main goal and that is a Successful Close of Escrow for your clients.
Your availability and easy access to answering all of your clients questions is the key to meeting their exceptions.
I am always pleased to hear from my clients that they had a great experience because often times they hear that purchasing and selling a property can be a hassle.
The most rewarding feeling for me is when a potential client calls to discuss selling, purchasing or exchanging their property because they have been recommended by one of my clients because they had such a positive experience.
I always make sure that my First Time Buyers understand the importance in reading and understanding all the reports, their deadlines for contingency removals and the importance in meeting all required deadlines in the contract because it is extremely important that they understand the entire process.
I have also had great experiences working with other agents on transactions and because of my expertise and successful close of escrows; they refer me to their clients when they need my expertise in an area or for a specific type of property.
I am extremely fortunate because I have a passion for Real Estate and enjoy every minute in helping my clients achieve their Real Estate goals and they tell other friends, family and associates.