1) Confirm that the Property Management Company belongs to a local Apartment Association.
2) Ask them to show you their application, rental forms and leases along with credit reporting forms used when leasing an apartment.
3) Confirm what types of marketing media do they use in the local market to expose any vacant units? Look to see that the ads are correct and updated frequently.
4) If your apartment building does not have an on-site manager how will they show the units to perspective residents?
5) What are their sources for rental surveys to determine the best possible rental amount and required time to turn a unit?
6) What local businesses, universities and hospital contacts do they have to expose your units to potential residents who will need housing?
7) What are their current vendor contracts and have them show all costs for turning a typical unit with just painting and cleaning.
8) On more extensive work for a apartment turnover how are they prepared with vendor contracting and appliance costs to best turn a unit efficiently and cost effectively.
9) Ask for references so you can check their credibility and always survey the market to see if they have competitive pricing.
10) Drive by a few of their existing properties they manage and always look in the carports to see how well maintained and clean they are during the day and at night.